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Your Warranty

Mobile Store Online

We at Mobile Store Online provide different types of warranty depending on the type of repair or product. The use of our repair service may cancel your manufacturer’s warranty. If you don’t want that to happen, then please take your device directly to the manufacturer. Our warranty is linked to a specific device, identified by its unique IMEI number and to a specific customer. It will cover for any re-occurrence of the original fault and for the part repaired or replaced only, however, if additional device issues arise, they will not be covered under the terms of this warranty. Furthermore, our warranty will not cover any accidental damage,

How long is my warranty?


**Unless otherwise stated, Mobile Store Online will provide replacement/ repair services if there is a defect in the materials or craftsmanship of a product.**

What is covered under my Mobile Store Online warranty?

Inherent defects with the parts installed will be covered under the Mobile Store Online warranty.
What is not covered under my

Mobile Store Online warranty?

Accidental and liquid damage will not be covered under the Mobile Store Online warranty.

What to do if you experience a fault?

Please, return with your device to any of our stores in Hitchin, Luton, Loughton or Letchworth. Our specialists will be able to assist you further.

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