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Frequently Asked Questions

At Mobile Store, we know how important your phone is to your everyday life that’s why we make repairs quick, simple, and stress-free. Whether you’re in Hitchin, Letchworth, or Loughton, our expert team can help with cracked screens, battery issues, charging faults, and more using genuine parts and offering fast turnaround times. You can visit us in-store, book a doorstep repair, or even mail your device from anywhere in the UK. Alongside repairs, we also stock a wide range of phones, cases, chargers, and accessories, all at great prices. Customers across Hertfordshire and Essex trust us for friendly service, honest advice, and reliable results. That’s why Mobile Store is known as one of the top mobile phone repair shops in Hitchin, Letchworth, and Loughton here to keep you connected, every day.

At Mobile Store, we specialise in mobile phone repairs, tablet repairs, and laptop servicing across Hitchin, Letchworth, and Loughton. We also stock a wide range of phones, cases, chargers, screen protectors, and other accessories from leading brands. Whether you visit us in-store or use our doorstep repair or mail-in repair services, we guarantee fast, affordable, and high-quality service.

Yes! We provide doorstep phone repair services for customers in Hitchin, Letchworth, and Loughton. Our trained technicians can come directly to your home or workplace to fix issues such as cracked screens, battery replacements, charging port faults, and software problems saving you time and hassle.

We are located in Hitchin, Letchworth and Loughton.

Hitchin: 3 Churchgate, Hitchin SG5 1DN
Call: 01462 441174
Timings: 9:30 am – 6:00 pm

Letchworth: 5, Central Approach, Letchworth Garden City SG6 3DL
Call: 01462 671272
Timings: 9:30 am – 5:30 pm

Loughton: 252 High Rd, Loughton IG10 1RB
Call: 020 8418 0777
Timings: 9:30 am – 5:30 pm

Absolutely. If you’re unable to visit one of our branches, you can mail in your device for repair. Once received, our experts will assess it, confirm the repair cost, and send it back fully fixed — all within a quick turnaround. This service is available to customers anywhere in the UK, not just Hitchin, Letchworth, or Loughton.
Mobile Store’s technicians can fix all major brands and models, including Apple iPhones, Samsung, Google, Huawei, and OnePlus. We repair screens, batteries, speakers, cameras, buttons, charging ports, and motherboard faults. Every repair is backed by a warranty and quality assurance to ensure your device works like new again.
Yes, we offer a large selection of new and pre-owned smartphones, tablets, and premium accessories including chargers, power banks, earphones, and protective cases. Whether you’re looking for the latest iPhone or a durable screen protector, you’ll find it all at Mobile Store in Hitchin, Letchworth, or Loughton, or on our official website.

Backed by Warranty

Premium Parts

Instant Repairs

Expert Technicians

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