When your phone stops working, the screen cracks, the battery drains fast, or your PlayStation or Xbox suddenly dies, the first thing you need is a repair shop that is reliable, fast and local. For more than two decades, Mobile Store Hitchin has been the place people in Hitchin trust for device repairs, trade-ins and technical help. We are part of the local community, known for quality repairs, friendly service, and a straightforward approach.

Located in the heart of Hitchin town centre at 3 Churchgate, SG5 1DN, we specialise in repairs for iPhones, Samsung devices, tablets, laptops and gaming consoles such as PlayStation and Xbox. We also buy and sell devices and accessories, and even offer a free coffee while you wait for your repair to be completed. For the most common issues, the average repair time is around 30 minutes.

Why Hitchin Chooses Mobile Store Hitchin

We are one of the longest-established repair shops in the area, operating since 2004. Over the years, we have repaired thousands of devices for families, business owners, students and working professionals. We are proud to hold a 4.8 rating on Google, built from real reviews by customers who have trusted us repeatedly.

Mobile Store Hitchin is an Apple Authorised Independent Repair Provider and an official Samsung One partner. This certification means we handle devices safely and professionally, with proper procedures and access to high-quality components. We offer both original manufacturer parts and OEM alternatives depending on the customer’s preference and budget.

We also have a price match promise. If you find a similar repair offered cheaper locally, we will match the price. We believe repairs should be fair, honest and accessible.

Our Repair Services

At Mobile Store Hitchin, we repair a wide range of devices. Whether your phone screen is cracked, your console’s HDMI port has snapped, or your tablet has stopped charging, our technicians can diagnose and fix the problem.

iPhone Repairs

All iPhone models are repaired in-store. Common services include display replacements, battery changes, charging port repairs, camera faults, back glass issues and software troubleshooting. We aim to complete most iPhone repairs within 30 minutes, allowing you to wait comfortably in the store.

Samsung Repairs

We repair Samsung devices, including S-series, A-series, Z Fold, Z Flip and tablets. Screen replacements, battery issues, software crashes, water damage and charging port faults are among our most popular services. Customers can choose between genuine parts or OEM parts as required.

PlayStation and Xbox Repairs

Console problems are disruptive, especially before a gaming session or a child’s weekend. We carry out HDMI port repairs, power faults, disk reading failures, overheating issues, software resets and other hardware-related fixes. Diagnosis is carried out in-store, and repair time varies based on the fault.

Laptop and Tablet Repairs

We repair laptops and tablets, including Apple iPads, Samsung tablets and Windows devices. Repairs include cracked screens, charging issues, keyboard failures, fan problems, software errors and data recovery. We also support new device setup and data transfer from old devices.

Additional Services

Alongside repairs, Mobile Store Hitchin also buys, sells and exchanges devices. Customers wishing to upgrade can trade in their old phone, pay the difference and walk away with a new one. We also stock accessories, including cables, headphones, cases and chargers.

What to Expect When You Visit

One of the reasons people return to us is the simplicity of our process. You can walk in without an appointment. A technician will examine the device and give you a clear repair cost. The work is completed in-store, and many repairs are done while you wait. During that time, we offer customers a complimentary coffee and a place to sit. After completion, you will receive warranty coverage for the repair carried out.

Our aim is to provide a service that feels local, personal and trustworthy. We believe a repair shop should not just fix devices but help people when they need it most. Whether you need a quick screen change, advice on an upgrade, or help moving your data to a new device, we are here to assist.

Community Focused and Locally Rooted

Mobile Store Hitchin is more than a shop. We are part of Hitchin’s daily life. Many customers have been with us for years, often returning with new phones, children’s devices or consoles that need repair. Word-of-mouth and repeat visits have built our reputation. Even in a world full of online services, the value of having a physical place you can walk into, speak to someone and get your phone back working the same day remains unmatched.

Visit or Contact Us

Mobile Store Hitchin
3 Churchgate
Hitchin, SG5 1DN

Opening hours:
Open from Monday to Saturday from 9:30 am to 6:00 pm

Phone / WhatsApp number for contact:
01462 441174

Walk-ins are always welcome. No appointment is needed.

Whether you need a cracked screen repaired, a new battery, a console fix, or you want to trade in your device, visit us in-store. If you are unsure about what’s wrong with your device, our team will check it and explain the issue without pressure or obligation.

FAQ

How long does a repair take?
Most iPhone and Samsung screen or battery repairs are completed within 30 minutes. Consoles and laptop repairs depend on the issue.

Do repairs come with a warranty?
Yes. All repairs carried out by Mobile Store Hitchin include warranty coverage.

Can I wait in the store during the repair?
Yes. Customers can wait comfortably and enjoy a free coffee.

Do you only repair phones?
We repair phones, tablets, laptops, consoles and other electronic devices.

Are the parts original?
We offer both genuine and OEM options depending on customer preference and pricing.