ABOUT THE MOBILE STORE ONLINE
The Mobile Store is a successful and growing business at the heart of the mobile phone sector which serves diverse customers through our retail.
For retail customers, Mobile Store Online has become a byword for mobiles, parts, accessories, services, and repairs through our four outlets in Loughton, Letchworth & Hitchin.
Mobile Store’s success to date has mainly been built on our dedication to providing excellent customer service, treating each customer as special and going the extra mile, whenever necessary, to find the right products and services.
The Mobile Store has also developed a range of complimentary business-to-business services, including:
• website design and software development,
• the development of phone apps for business
• marketing, e-marketing, social media strategy and digital marketing support
• financial consultation and support for franchising, business acquisition, report writing and financial planning
One common theme in this range of B2B activities is to help our clients to maintain and grow their existing customer base, also to attract new customers and find new market opportunities. Another theme is creativity. We look for innovative and dynamic ways of addressing business needs and developing markets.
Maintaining high quality and ensuring high standards of corporate responsibility have also served us well since we set up more than a decade ago. We have gained the international quality system approval ISO 9000: 2001.We strive to build and maintain close links with customers and suppliers throughout the supply chain. We expect all our associates to comply with international standards of business practice while carrying out smartphone repair, computer repair, tablet repair and to adhere to social, ethical and environmental responsibilities.
The Mobile Store works with all the main network providers and brands right across the industry sector. One of our four current retail outlets is a Samsung official service centre.
EXCELLENT Based on 212 reviews Posted on Sue SmithTrustindex verifies that the original source of the review is Google. Great service, it’s my regular shop to go to for mobile phones and technologyPosted on Andy MartiniTrustindex verifies that the original source of the review is Google. Quality quick servicePosted on Sarah SteeleTrustindex verifies that the original source of the review is Google. Great service, very quick repair in 30mins very happy 😃Posted on H YTrustindex verifies that the original source of the review is Google. Leaving a review for my elderly father who has used the services of this company on a number of occasions through the years. They always help him with any issue with his phone. Recently I went with him as he needed a new phone case and screen protector. The lady who served him was only to happy to help him. Very professional and friendly service and they have always been fair with their prices he says.Posted on J PTrustindex verifies that the original source of the review is Google. Fixed my phone in under 2hrs!! Terri was so helpful and lovely to deal with- very thankful!! :)))Posted on wesley warnerTrustindex verifies that the original source of the review is Google. Best phone store I’ve ever had the pleasure of doing business with. Definitely would recommend & come back if need be.Posted on mike edwardsTrustindex verifies that the original source of the review is Google. Called to get a screen replacement the screen was in stock perfect job replaced within an hour nice friendly front of house service - well done This is my second time the lady there is soo good at service it makes me want to break my phone lolPosted on Bradley BrownTrustindex verifies that the original source of the review is Google. Brilliant bit of service. Kind and professional. Definitely recommendPosted on Nula MCTrustindex verifies that the original source of the review is Google. The service at this store is exceptional. I was served by the wonderful Terri who went above and beyond to help me. I was transferring from a Samsung to an iphone and am not very tech savy! Terri was extremely patient, knowledgable and professional. Will be my go to store from now on. Highly recommended.Posted on michelle robertsonTrustindex verifies that the original source of the review is Google. Great service . Took in phone at 930 this morning for repair to smashed screen Collected at 1045 , repaired perfectly for £80 Would highly recommend .Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Hitchin Town
09:30 am to 6:00 pm
Monday to Saturday
01462 441174
Letchworth City
09:30 am to 5:30 pm
Monday to Saturday
01462 671272
Loughton Town
09:30 am to 5:30 pm
Monday to Saturday